Contact information
We’re always happy to hear from you.
Whether you have a question about your order, need help choosing the perfect product for your furry friend 🐶🐱, or just want to say hello — our team at Singapore-Pets is here for you.
We believe that great customer care is just as important as great products, and we’ll do our best to respond as quickly as possible.
Customer Support 💌
For any inquiries, feel free to reach out to us via email. This is the fastest way for our team to assist you.
Email: support@singapore-pets.sg
We aim to respond within 24–48 hours during business days.
Business Information 🏢
This is our registered business address for correspondence and official matters.
Thank you for shopping with Singapore-Pets 🐶🐱
We’re excited to bring joy to you and your furry companions ✨
Warehouse & Fulfilment 📦
90 Hiram's Hwy
Sai Kung, New Territories
Hong Kong
Our warehouse handles order processing and shipping to ensure your items reach you safely and efficiently.
Connect With Us 🌐
Stay updated, discover new products, and see adorable pets from our community 🐾 by following us on Facebook
Before You Reach Out ✍️
To help us assist you faster, please include the following details in your message (if applicable):
- Your order number
- The email used during checkout
- A brief description of your concern
This allows us to locate your order quickly and provide a smoother experience.